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Asset Identifier: The alphanumeric symbol used to identify each asset in the PAL.
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Capability Maturity ModelSM (CMM®): A descriptive model of attributes created by the Software Engineering Institute that characterizes an organization at a particular level. (SMCapability Maturity Model is a service mark of Carnegie Mellon University. ®CMM is registered in the US Patent and Trademark Office.)
Causal Analysis: Action(s) taken to identify the key source(s) that is causing a defect. Sometimes known as Root Cause Analysis.
CMM® Based Appraisal for Internal Process Improvement (CBA IPI): An internal process assessment with the objectives of identifying problems and helping managers and engineers improve their processes. (® CMM is registered in the US Patent and Trademark Office.)
CMM® Issues Management System (CIMS): A database tracking system used to coordinate actions or issues. (® CMM is registered in the US Patent and Trademark Office.
Contracting Officer's Technical Representative (COTR): Contracting Officer's Technical Representative (COTR). This is a test on the CF MX server.**
D
Defect: A failure to meet stated requirements or user needs. A defect can be related to either a product or a process.
Defect Correction: Action(s) taken to eliminate the cause of an existing defect in order to prevent recurrence.
Defect Detection: Action(s) taken to find defect(s) in work being performed or in products being developed.
Defect Prevention: (1) Action taken to eliminate the cause of a potential defect in order to eliminate its possible occurrence. (2) Action taken as a result of causal analysis on an identified defect.
Deviation: Documented non-compliance with a company compliance asset.
Draft Asset: A PAL asset undergoing a change review.
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International Organization for Standardization (ISO): An international group setting world wide standards.
ISO 9000: A series of quality standards providing requirements and guidelines for quality assurance and quality management system elements.
ISO 9001: An international quality system standard. A model for Quality Assurance in Design, Development, Production, Installation, and Servicing.
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K
Key Practice: A Key Practice states the fundamental policies, procedures, and activities for a Key Process Area in the CMM®. (® CMM is registered in the US Patent and Trademark Office.)
Key Process Areas (KPA): Areas defined in the CMM® where an organization should focus to improve its processes or identify the issues that must be addressed to achieve a maturity level. (® CMM is registered in the US Patent and Trademark Office.)
L
Lessons Learned: (1) An observed event that is documented and analysed for possible improvement suggestions. (2) Execution of the Lessons Learned process results in capturing information to be made available for future reference but does not always result in a process asset update. Lessons Learned are composed of information that has been obtained through experience that would benefit other people and projects.
Live Test Demonstration (LTD): A demonstration of the functional and performance capabilities of the proposed target system.
M
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Objective Evidence (OE): Proof that a process, procedure, or plan has been followed.
P
PAL Asset Information page: A catalog entry of information about the asset including the process name, ID, version/date, status, description, and available viewing formats.
PAL Librarian: The team responsible for maintenance and administration of the PAL.
PAL Pyramid: The symbolic representation of the process architecture.
People Capability Maturity ModelSM (P-CMM®): A model created by the Software Engineering Institute use to evaluate companies with respect to the maturity level of their workforce management and development practices. (SMCapability Maturity Model is a service mark of Carnegie Mellon University. ®CMM is registered in the US Patent and Trademark Office.)
Procedure: A manner of proceeding; a way of performing or effecting something; a course of action. How something is done.
Process: A series of actions, changes, or functions that bring about an end result; a system of operations in the production of something. An ordered set of activities designed to achieve a specific result; what is to be done.
Process Asset: A process, procedure, or other asset description -- such as a policy statement, a process description template, a blank output form, or a set of process appraisal criteria -- which relates to the development, use, or improvement of processes.
Process Asset Library (PAL): An on-line repository of processes and process related items.
Process Capability: The range of expected results that can be achieved by following a process.
Process Data: Information deemed useful for analyzing and improving process assets, process usage support, and optimization of the practice of process engineering and management. Examples of process data are process appraisal findings, process metrics, defect prevention results, and process change request trends.
Process Description: A communicable representation of a process
Process Engineer: A person who develops process assets, supports their usage, and analyzes process data to plan process improvements. This person may also act as a process user in another capacity.
Process Improvement: (1) A structured change to a process that results in a positive difference in the quality of the product it produces or in the resources it consumes. (2) An update to a process or plan resulting from review or use of the document. There is no defect identified. The process improvement is simply a more efficient, clear or productive execution of the process.
Process Maturity: The extent to which a specific process is explicitly defined, managed, measured, controlled, and effective.
Process Owner: An entity responsible for the implementation, use, and maintenance of a process description.
Process Performance: Represents the actual results achieved by following a process.
Process User: An entity managing or performing work according to a documented process. This entity may act as a process engineer in another capacity.
Program Sample Asset: A sample asset is shared for the benefit of others programs or organizations.
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R
Reference Materials: A PAL index of items from the company, corporation, and industry used to learn more about processes and standards.
Root Cause: The basic reason why a defect occurred. By correcting the root cause, the defect is removed or corrected, and prevented from happening in the future.
S
Software Acquisition Capability Maturity Model SM (SA CMM®): A model created by the Software Engineering Institute to evaluate software companies with respect to the maturity level of their software acquisition practices. (SMCapability Maturity Model is a service mark of Carnegie Mellon University. ®CMM is registered in the US Patent and Trademark Office.)
Software Capability Evaluation (SCE): An evaluation conducted by customers to determine the risk of awarding a contract to a potential contractor relative to the CMM®. (®CMM is registered in the US Patent and Trademark Office.)
Software Capability Maturity ModelSM (SW CMM®): A model created by the Software Engineering Institute to evaluate software companies with respect to the maturity level of their software development practices. (SMCapability Maturity Model is a service mark of Carnegie Mellon University. ®CMM is registered in the US Patent and Trademark Office.)
Software Development Capability Evaluation (SDCE): A structured methodology for assessing an organization's ability to develop software for mission-critical computer resources. The primary purpose is to reduce acquisition risk for software intensive systems.
Software Engineering Institute (SEI): A part of Carnegie Mellon University and the author of the Capability Maturity ModelsSM for Software and Software Acquisition. (Capability Maturity ModelSM is a service mark of Carnegie Mellon University.)
Statistical Process Control (SPC): A way of measuring the stability of a process and analytically evaluating the effects of process improvement.
Support Group: A group that other projects rely upon for information and services not directly related to the deliverable product or service.
System Engineering Capability Model (EIA/IS-731): A model developed to evaluate software companies with respect to the maturity level of their system engineering practices.
T
TickIT: The interpretation of the ISO 9001 standard for Information Technology Companies. The guideline for the interpretation of ISO 9001 is given in the ISO document No. 9000-3. The IT in TickIT stands for Information Technology.
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